Privacy Policy

1. Introduction

Welcome to Sri Maruthi Crafts, a manufacturer of Brass Amman Lamp, Brass Idols & Pooja Utensils. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us, whether through our website, by phone, or in person.

2. Information We Collect

We collect various types of information in connection with our business activities, including:

• Personal Identification Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit card details or other payment methods.
• Order Information: Details about products purchased, purchase history, and preferences.
• Technical Information: IP address, browser type, operating system, and usage      data when visiting our website.
• Customer Feedback:  Any information provided through customer surveys, reviews, or communications.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, manage payments, and provide customer service.
• Improving Our Products and Services: To analyze trends, customer preferences, and feedback to enhance our offerings.
• Marketing and Promotions: To send you information about new products, special      offers, and updates. You can opt-out of marketing communications at any      time.
• Website Functionality: To improve our website and tailor it to your preferences and needs.
• Legal Compliance: To comply with legal obligations and resolve any disputes that may arise.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third parties who assist us with payment processing, shipping, and other operational functions.
• Legal Authorities: When required by law or to protect our rights and property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccuracies in your data.
• Deletion: You can request the deletion of your personal data, subject to certain      legal exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at srimaruthicrafts@gmail.com.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SRI MARUTHI CRAFTS,
Reg Office : Plot No.61, 7Th Cross Extension, Rainbow Nagar, Puducherry - 605011
srimaruthicrafts@gmail.com
0413-4383504 / 9940882882